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Language and Diginity in Care - Conwy Big Community Voice

'Language and Dignity in Care' is a project that involves working with providers of care services in the public sector and the third sector in Conwy. Being able to ensure care services in both Welsh and English is becoming increasingly significant within the Dignity in Care agenda.

The aim of the scheme is to work with organisations in order to raise awareness of the linguistic requirements of people receiving care services, encouraging those organisations to change working practices where necessary, when dealing with service users - especially those people who belong to one or more of the 'priority groups'. These groups are recognised as young children, people with learning disabilities and other special needs, people with mental illnesses, and elderly people.

A key part of the scheme is to record 'evidence' of the language requirements of users in terms of service provision, as well as collecting examples of good practice. The aim will be to give service users a voice, and to hear their tales.

Ffion Alun at Rhyl Fun Club

Ffion Alun at Rhyl Fun Club



What can Estyn Llaw offer you?

Estyn Llaw has specialised staff that can provide you with:

Advice and support about developing bilingualism
Research on bilingual matters in the sector
Bilingual and Welsh medium workshops and training on key issues
Publicise your volunteering opportunities amongst Welsh speakers

Your organisation can:


Recruit Welsh speaking staff and volunteers
Expand your services to Welsh speakers
Increase your Welsh medium skills
Produce bilingual information and marketing
Audit Welsh language skills
Find out about the views of Welsh speaking service users
Develop a Welsh Language Policy

For more details, please contact us on the details below or you can contact our Conwy field worker .


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For more information on Conwy Big Voice's other projects please visit the CVSC website

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